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Business Of eCommerce

eCommerce tips, tricks, strategies and tactics to help new and experienced retailers start, launch or grow their eCommerce Business

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Posted on June 25, 2019June 26, 2019

Continuous Learning – Staying Ahead of the Curve (E81)

  • Stephen Carl
  • Founder of Needle Movement

Bio:

Stephen Carl is the owner and founder of Needle Movement, an e-commerce strategy company. Stephen began his digital career as an early employee at an Amazon-funded start-up in 1998 and has been … Read More

Posted on June 18, 2019June 26, 2019

Building an eCommerce Business That’s Not Reliant on Amazon (E80)

  • Eric Bandholz
  • Founder of Beardbrand

Bio:

Eric Bandholz is the founder of Beardbrand, a men’s grooming company that offers products for the hair, beard, and body. With this help of his two business partners, he bootstrapped the business to 7 … Read More

Posted on June 11, 2019June 26, 2019

How to Reach your Customers with Omnichannel Marketing (E79)

  • Rytis Lauris
  • Co-Founder and CEO of Omnisend

Bio:

Rytis Lauris, the Co-founder and CEO of Omnisend, the powerful marketing automation platform that’s focused on moving ecommerce marketers beyond the generic email marketing tools. He believes that rich customer data and … Read More

Posted on June 4, 2019June 26, 2019

Tactics to Optimize eCommerce Product Pages (E78)

  • Kim Kohatsu
  • Director of Marketing at PickFu

Bio:

Kim Kohatsu is the Director of Marketing at PickFu, an instant polling service that e-commerce sellers use to optimize product listings. With PickFu, online stores can quickly test product photos, description … Read More

Posted on May 28, 2019June 26, 2019

eCommerce Pricing Strategy – How to Set your Product Prices (E77)

  • Burc Tanir
  • Co-Founder and CEO of Prisync

Burc Tanir, the co-founder and CEO of Prisync talks about the different strategies eCommerce retailers can use to correctly price their products.

Sponsors:

  • Drip – Get a free demo of Drip using
… Read More
Posted on May 21, 2019May 21, 2019

How a 2.5M Kickstarter Ignited eCommerce Growth (E76)

  • Chad DeShon
  • boardgametables.com

Chad DeShon, the founder of boardgametables.com used Kickstarter to raise 2.5M for his board game table, The Duchess. He went on to raise another 780k on his second Kickstarter for his second table, The Jasper.

Sponsors… Read More

Posted on May 14, 2019June 26, 2019

How to use a Customer Referral Program for eCommerce (E75)

  • Jay Gibb
  • Founder of CloudSponge

Links from the show:

  • Referral Program Software
    • FriendBuy
    • Extole
    • Talkable

Bio:

Jay is the CEO/founder of Cloudsponge, a SaaS company which sells software to eCommerce companies focused on growing sales through referral programs.  Instead of … Read More

Posted on May 7, 2019June 26, 2019

How to Handle Customer Complaints (E74)

Do’s

  1. Get close to the problem
  2. Don’t just listen, have empathy
  3. Slow down.
  4. Get the full picture. Listen.
  5. Finally… offer a solution
  6. Verify

Don’ts

  1. Don’t be passive-aggressive
  2. Don’t use cliché – “What I’m hearing is”
  3. Rush to solve the problem
… Read More
Posted on April 30, 2019April 30, 2019

Is Dropshipping Dead? (E73)

At least once a month there’s a post, thread or video proclaiming “Drop shipping is dead!”.

In this episode of The Business of eCommerce we bust some myths on what dropshipping is, what it is not and if dropshipping is … Read More

Posted on April 23, 2019June 26, 2019

SEO Secrets to Grow your eCommerce Business (E72)

  • Neil Patel
  • Co-Founder of Crazy Egg, Hello Bar, and KISSmetrics

Bio:

Neil Patel is the co-founder of Crazy Egg, Hello Bar, and KISSmetrics. He helps companies like Amazon, NBC, GM, HP, and Viacom grow their revenue.

The Wall … Read More

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  • Where to Focus your Time and Attention (E157)
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